CUSTOMIZATION
Customization is available on every item in the store. If you see something and would like to add your dog’s picture or a personal saying please purchase the item and forward your customization request to [email protected]. Once we have received your information, we will proceed with your order and send you a proof prior to sending the item to shipping for your approval. We will require a response to our email and please note all customized items are non-refundable. When you have confirmed the proof and are happy with the product, we will then send it to our printer. Please note, we get very busy during holiday times, please place any customization order as soon as you are able to avoid disappointment.
RETURNS
If there is a quality issue, we ask that you take pictures (or a video and send to us at [email protected]. We will work with you to ensure you have a replacement product that you are happy with. Shipping is not included in reprints or returns. We will advise you where to return your item and when your replacement item will arrive.
cONNECT
I am a border collie addict, breeder and lover of the breed. If there is anything I can do to assist you, I am happy to do my best. If you have an idea but can’t seem to have it come together, please send me a message. I am an experienced designer and can assist you with designing that special gift. You can also follow the store on Instagram and Facebook.
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